Star Digital Academy uses personal information to respond to enquiries, administer admissions and courses, support learners, and maintain appropriate academic and payment records. We aim to collect only information relevant to these purposes and explain its use clearly.
Information we may collect
- Contact details and enquiry information, such as your name, phone number, email address, and course interest.
- Enrolment and learning records, such as course, batch, attendance, submissions, and support requests.
- Payment references and billing information needed to confirm course payments. Full card or banking credentials should not be sent through a general enquiry form.
- Information you choose to provide when you contact the academy.
How information is used
- To reply to course enquiries and explain available programs.
- To process admissions, deliver instruction, record attendance, and provide learner support.
- To confirm payments, issue receipts or certificates where applicable, and maintain required records.
- To protect the academy, learners, and services and to meet applicable legal obligations.
Sharing and storage
Personal information is not sold. It may be shared with authorised staff and service providers only where needed to operate admissions, learning, communications, payment processing, or website hosting, or where disclosure is required by law. We use reasonable safeguards and limit access to people who need the information for their work.
Retention and your requests
Records are kept for as long as they are needed for the purposes above, subject to legal, accounting, and operational requirements. You may ask to review or correct information you provided, or raise a privacy concern, through the admissions channel listed in your enrolment documents or the contact page. We will review and respond through an appropriate channel.
Children
If a learner is under 18, a parent or lawful guardian should be involved in the enquiry and enrolment process. The academy will handle a child’s information with appropriate care and follow applicable requirements.
Updates
This policy may be updated as the academy’s services and applicable privacy requirements change. The academy will publish the current version on this page.