Star Digital Academy primarily provides training and educational services. A physical-product return does not apply to tuition or a course enrolment. Refund requests for course fees are handled under the Fee Refund Policy and the written terms shared for the learner’s specific course and batch.
Course cancellation or withdrawal
If you want to cancel or withdraw from a course, send a written request to the admissions channel provided on your admission record or use the contact page. Include the learner’s name, course, batch, payment receipt or transaction reference, and the request date.
Admissions will review the request against the course-specific terms and applicable law, then confirm any available refund, transfer, or other resolution in writing. Any deductions or processing period must be disclosed in the terms applicable to that enrolment.
Printed or other physical materials
If a physical item was separately purchased or supplied with a course and arrives damaged or incorrect, contact admissions with the receipt and a description of the issue. The academy will review the request and confirm the available resolution under the relevant order terms and applicable law.
Digital materials
Access to digital course materials is part of the educational service. Questions about access, errors, or a course withdrawal should be raised promptly through the admissions channel. Refund eligibility is assessed under the written course terms and the Fee Refund Policy.
Consumer rights
This policy does not remove any rights or remedies available under applicable consumer-protection law. Course descriptions, fees, and outcomes should be reviewed before enrolment; no job or salary outcome is guaranteed unless an express written term says otherwise.